Return policy

Return Policy

At Zavros's Boutique, we hope you're obsessed with every piece you receive! If something isn't quite right, we're happy to help.

You can start a return here.

If you are not completely satisfied with your purchase, you may return eligible items within 7 business days of receiving your order. After 7 business days, we are unable to accept returns.

Returns are issued as store credit only. We do not offer refunds to the original payment method. Store credit is issued once your return is received and processed.

Purchasers that opted in for Checkout+ will have free return shipping. Purchasers that opted out are responsible for all return shipping fees for goods being returned.

To qualify for a return, returned items must be unworn, unwashed, and unused, and free of makeup, deodorant, perfume, pet hair, smoke, and stains. Items showing signs of wear, washing, stains, or marks will not be eligible for store credit.

Final sale The following are final sale and cannot be returned:

  • Items purchased at 30% off or more, and anything in our SALE section
  • Flash Sale, Doorbuster, $20 Tuesday, and Wipeout Wednesday items
  • Accessories, leggings, bodysuits, graphic tees, pajamas, makeup, sweatshirts, loungewear, swimwear, and athletic wear
  • Any item marked FINAL SALE on your packing slip

For hygiene reasons, bodysuits, swimwear, and leggings cannot be accepted back at all.

If your item arrived damaged or you received the wrong item, start a return and upload a photo. We'll review it and cover the return label.

If a returned item is deemed unsuitable for a return, Zavros's Boutique reserves the right to refuse the return.

To start a shipping claim here.

If you opted into Checkout+: your order is covered by package protection. If your package is lost, stolen, or damaged in transit, once approved, we'll replace the item at no extra cost (or issue store credit if it's out of stock). For damaged items, please include a photo of the damage when you file.

If you opted out of Checkout+: your order is not protected against carrier loss or damage, and we're unable to cover replacements for shipping-related issues.

Please inspect your order when it arrives and file any claim within 30 days of the delivery date.